The 30-Night Guarantee
Live with the Dual Mist Humidifier for 30 nights. If it doesn't earn its place on your desk or your nightstand, email shopamalvi@gmail.com within 30 nights of delivery and we'll refund your order in full.
You keep the humidifier. There is nothing to pack up, no return label to print, and no return postage to pay. We would rather you kept it than spent an afternoon at the post office.
How to claim
1. Email shopamalvi@gmail.com from the address you ordered with, within 30 nights of your order being delivered.
2. Include your order number and a sentence on what didn't work for you. That part is genuinely useful to us.
3. We'll confirm by email and refund to your original payment method within 3 business days of approval. Your bank may take a further 5–10 business days to show it.
What the guarantee covers
• The full amount you paid for your order, including any bundle discount that was applied.
• Shipping is free on every order, so there is no delivery charge to refund.
Limits
Because no return is required, the guarantee is limited in the following ways. These exist to keep the offer sustainable, not to catch anyone out.
• One claim per customer — once, on a single order, per person, household, delivery address or payment method.
• First order only. It applies to your first order with us. Repeat orders are covered by your statutory rights and by our faulty-goods process below, but not by the keep-it guarantee.
• Within 30 nights of delivery, counted from the delivery date, not the order date.
• Direct orders only, made on tryamalvi.com. It is not transferable and does not apply to gifts, resales or third-party marketplaces.
• Not for resale. The guarantee is for personal use. We may decline a claim where an order appears to be for resale, or where there is evidence of repeated claims across multiple accounts, addresses or payment methods.
We reserve the right to decline a claim in cases of demonstrable abuse. We will always tell you why, in writing.
Damaged, faulty or missing items
This is separate from the guarantee and is not limited by it. If your order arrives damaged, faulty, incomplete or incorrect, email shopamalvi@gmail.com with your order number and a photo within 30 days of delivery. We'll replace it or refund it, whichever you prefer, at no cost to you.
Cancellations and address changes
Orders are packed within 1–3 business days. If you need to cancel or correct a delivery address, email us as soon as possible and we'll change it if the order hasn't shipped. Once it has shipped, the 30-Night Guarantee applies instead.
Before you claim a chargeback
Please email us first. A chargeback takes weeks and involves your bank; an email to shopamalvi@gmail.com is usually resolved the same day.
Your statutory rights
Nothing in this policy limits or replaces any rights you have under applicable consumer law. Where local law gives you a stronger remedy, that law applies.
Contact
shopamalvi@gmail.com · 9am–6pm EST, Monday to Friday. We answer like people, usually within a few hours.